Privacy Policy

Last updated: August 10, 2026

Ecom Guidé inc., operating under the brand name ScareScreen (“ScareScreen,” “we,” “us,” or “our”), operates this online store and website, including the related information, content, features, tools, products, and services (collectively, the “Services”). Our store is powered by Shopify, which enables us to provide the Services.

This Privacy Policy explains how we collect, use, disclose, and otherwise process personal information when you visit or use the Services, make a purchase or another transaction, or communicate with us. If there is a conflict between this Privacy Policy and our Terms of Service regarding personal information, this Privacy Policy controls.

Please read this Privacy Policy carefully. By accessing or using the Services, you acknowledge that you have read and understood the practices described below.

Personal Information We Collect or Process

“Personal information” means information that identifies you or can reasonably be linked to you. It does not include information that has been anonymized or de-identified so that it can no longer reasonably identify or be linked to you.

Depending on how you interact with the Services, your location, and applicable law, we may collect or process the following categories:

• Contact information, such as your name, billing address, shipping address, phone number, and email address.

• Payment and financial information, such as payment-card details, payment method, transaction details, payment confirmation, and billing information. Full payment credentials are generally processed by Shopify or our authorized payment providers rather than stored directly by us.

• Account information, such as your username, password, preferences, settings, and security information.

• Order and transaction information, such as products you view, add to your cart or wishlist, purchase, return, exchange, or cancel, together with your order history.

• Communications, including information you provide when contacting customer service, submitting a request, or communicating with us.

• Device and network information, such as device type, browser, network connection, IP address, cookie identifiers, and other unique identifiers.

• Usage information, such as how and when you access, navigate, and interact with the Services.

• Marketing and preference information, such as communication preferences, responses to promotions, and interactions with advertisements where permitted.

• User content, such as product reviews, photographs, videos, survey responses, or other content you choose to submit.

Sources of Personal Information

We may collect personal information:

• Directly from you, including when you create an account, place an order, contact us, submit content, or otherwise provide information.

• Automatically through the Services, including through cookies, pixels, local storage, server logs, and similar technologies.

• From our service providers, including Shopify, payment processors, analytics providers, customer-service systems, marketing platforms, fulfillment partners, and carriers.

• From business partners and other third parties, where permitted by law.

How We Use Personal Information

Depending on your relationship with us, we may use personal information to:

• Provide and improve the Services, including operating the website, processing payments and orders, arranging shipping, handling returns and exchanges, maintaining accounts, remembering preferences, providing customer service, and improving the shopping experience.

• Personalize the Services, including recommending products or content based on interactions and purchases where permitted by law.

• Communicate with you, including sending order confirmations, shipping updates, service messages, responses to requests, and other transactional communications.

• Market and advertise, including sending promotional communications and measuring or personalizing advertising, where we have the required consent or another lawful basis.

• Protect security and prevent fraud, including authenticating accounts, detecting suspicious activity, protecting the checkout process, investigating abuse, and securing the Services.

• Comply with legal obligations, respond to lawful requests, establish or defend legal claims, enforce our terms and policies, and protect our rights and the rights of customers or others.

• Complete business transactions, such as a merger, financing, acquisition, reorganization, sale of assets, or insolvency process, subject to applicable law.

Cookies and Similar Technologies

We and our service providers may use cookies, pixels, local storage, and similar technologies to operate the website, remember preferences, maintain shopping carts, analyze performance, prevent fraud, and support advertising.

Where required by law, non-essential cookies will be used only after obtaining the necessary consent. You can manage available cookie choices through our cookie banner or browser settings. Blocking certain cookies may affect website functionality.

Shopify provides information about cookies used on Shopify stores in its applicable documentation and privacy materials.

Marketing Communications

We may send marketing emails or other promotional messages where permitted by law. You can unsubscribe from promotional emails by using the unsubscribe link in the message or by contacting us.

Unsubscribing from marketing does not prevent us from sending non-promotional communications relating to orders, accounts, security, returns, or customer-service requests.

How We Disclose Personal Information

We may disclose personal information for legitimate business purposes, including:

• To Shopify, which hosts and supports the store and processes information necessary to provide and improve the Services.

• To service providers, including payment processors, cloud-hosting providers, analytics providers, customer-service tools, fulfillment partners, warehouses, carriers, fraud-prevention services, and information-technology providers.

• To marketing and advertising partners, where permitted by law and subject to available choices or consent requirements.

• At your direction or with your consent, such as when information must be shared with a carrier to deliver an order or when you use a third-party integration.

• To affiliates and related companies, where necessary for legitimate business operations and permitted by law.

• For legal and safety purposes, including responding to lawful court orders, warrants, subpoenas, regulatory requests, or protecting the Services, customers, our rights, or the rights of others.

• In connection with a business transaction, such as a merger, financing, acquisition, reorganization, asset sale, or insolvency process.

We do not disclose personal information more broadly than reasonably necessary for the relevant purpose, subject to applicable law.

Relationship With Shopify

The Services are hosted by Shopify. Shopify collects and processes personal information concerning access to and use of the Services in order to provide, secure, personalize, and improve its platform and related features.

Information submitted through the Services may be transmitted to Shopify and other service providers in countries different from the country where you live.

Certain Shopify features may use information from interactions with our store, Shopify, and other merchants. In those circumstances, Shopify may independently determine certain purposes and means of processing and may be responsible for responding to requests concerning that processing.

For more information, review Shopify’s Consumer Privacy Policy. Depending on your location, you may also use Shopify’s Privacy Portal.

Third-Party Websites and Services

The Services may contain links to websites, applications, or platforms operated by third parties. We do not control and are not responsible for their privacy, security, accuracy, or practices.

Information shared in public or semi-public spaces, including social-media platforms, may be visible and used by others. Review third-party privacy policies before providing information to those services.

Children’s Information

The Services are not directed to children, and we do not knowingly collect personal information from children below the age at which parental consent is required under applicable law.

If you are a parent or legal guardian and believe a child has provided personal information to us, contact us so we can review and, where required, delete the information. We do not knowingly sell or share for targeted advertising the personal information of individuals under 16.

Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. However, no security measure or method of transmission is completely secure, and we cannot guarantee absolute security.

Do not send payment credentials, passwords, or other highly sensitive information through unsecured communication channels.

Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing the Services, maintaining records, completing transactions, resolving disputes, preventing fraud, enforcing agreements, and complying with legal, tax, accounting, and regulatory obligations.

Retention periods vary depending on the type of information, the relationship with the customer, legal requirements, and operational needs. Information may be anonymized where appropriate.

International Data Transfers

We may transfer, store, and process personal information outside the country where you live, including in Canada, the United States, and other countries where Shopify or our service providers operate.

When required for transfers from the European Economic Area, Switzerland, or the United Kingdom, we rely on recognized safeguards such as adequacy decisions, the European Commission’s Standard Contractual Clauses, the UK International Data Transfer Agreement or Addendum, or another lawful transfer mechanism.

Your Privacy Rights and Choices

Depending on where you live and subject to applicable exceptions, you may have rights to:

• request access to personal information we hold about you;

• request correction of inaccurate or incomplete information;

• request deletion of personal information;

• receive a portable copy of certain information;

• object to or restrict certain processing;

• withdraw consent where processing is based on consent;

• opt out of certain targeted advertising, sharing, or sale as those terms are defined by applicable law;

• unsubscribe from marketing communications; and

• appeal a decision concerning a privacy request where applicable.

You can exercise available rights by contacting us using the details below. We may need to verify your identity before completing a request. An authorized representative may submit a request where permitted, but we may require proof of authorization and verification of the customer’s identity.

We will not discriminate against you for exercising a privacy right. We will respond within the period required by applicable law.

Quebec and Canadian Privacy Rights

Where Quebec or Canadian privacy law applies, you may request access to and correction of personal information and may have additional rights concerning consent, automated decisions, portability, de-indexation, or complaints, subject to applicable requirements and exceptions.

Ecom Guidé inc. is responsible for personal information under its control. Privacy questions and requests may be directed to the contact information below.

European and United Kingdom Privacy Rights

Where the GDPR or UK GDPR applies, our legal bases may include performance of a contract, compliance with legal obligations, legitimate interests, and consent.

You may have rights of access, correction, deletion, restriction, objection, portability, and withdrawal of consent, as well as the right to lodge a complaint with your local data-protection authority.

United States Privacy Rights

Residents of certain U.S. states may have rights to know, access, correct, delete, or obtain a copy of personal information and to opt out of certain targeted advertising, sale, sharing, or profiling, subject to applicable definitions and exceptions.

Where required, you may submit an appeal concerning our response to a privacy request by contacting us again and stating that you wish to appeal.

Complaints

If you have a concern about how we handle personal information, contact us first using the details below. Depending on where you live, you may also have the right to complain to the privacy or data-protection authority responsible for your region.

Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices, technologies, legal obligations, or operations. We will post the revised policy on the website, update the “Last updated” date, and provide additional notice where required by law.

Contact Us

For questions about this Privacy Policy, our privacy practices, or to exercise a privacy right, contact:

ScareScreen — operated by Ecom Guidé inc.
Email: client.scarescreen@gmail.com
Phone: +1 514-972-3446
Address: 3235 Av. de la Gare, Mascouche, Quebec J7K 3C1, Canada
Website: https://scarescreen.com